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With Shopify's Digital Downloads app, you can upload digital files like videos, songs, and graphic art as products in your store. When a customer purchases a product with a digital file, they receive a link to download the file.
As well as creating digital products, you can add a digital download to products that are already in your online store. This includes physical products. For example, if you are selling vinyl records, then you can use the Digital Downloads app to add an MP3 copy of the album that the customer can download.
Automatically create fulfillments - If you select this option, then after a successful payment, customers who purchase this product are automatically emailed a download link and the order is marked as fulfilled. Use this option for entirely digital products, such as an MP3 or a PDF.
Manually create fulfillments - If you select this option, then you need to manually mark the order as fulfilled before a download link is emailed to the customer. Use this option when the product is a mix of a digital and physical products, such as a vinyl record with an MP3 download.
If you want to reactivate a customer's ability to download a digital product, then return to the order page in the Digital Downloads app and click Activate under the Download Details heading.
The CSV file export option, which is at the bottom of the Orders page, generates a spreadsheet file of all digital orders that have been processed by the app. This means that even if the customer has not yet downloaded the product, there is still a record of the customer's order in this report.
If you check the box next to Display download link on checkout page, then the customer sees a Download now link on the order confirmation page. The customer also receives an email with the ability to download the file.
If you uncheck the box next to Display download link on checkout page, then the customer doesn't see a Download now link on the order confirmation page. Instead, they receive an email with the ability to download the file.
If you replace a file for a variant that is already published and sold to customers, then customers with its download link who haven't hit their download limit can download the replacement file. They won't be able to download the old file that you replaced anymore.
Yes. You can limit the number of times each customer can download a product. This is set in the product's settings in the Dashboard. To remove a download limit, set the limit to 0 (zero). See Set a download limit.
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